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Design Talk 11. UX trends past & future, a 10-10 discussion

Hosts Marek Pawlowski and Alex Guest examine user experience trends from 3 points on a timeline: 10 years past, the present and 10 years into the future. Alex discusses scenarios relating to his travels in Patagonia, trust, social networking and the sharing economy, while Marek focuses on cycling, quantified self and digital memories. The conversation goes on to look at how design approaches must evolve to cope with the growth in data, sensors and the role of digital in users’ lives.

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Design Talk 10. Artificial intelligence; Nathan Benaich, Partner, Playfair Capital

Nathan Benaich, a partner at VC firm Playfair Capital, joins hosts Marek Pawlowski and Alex Guest to talk about the confluence of artificial intelligence, machine learning and user experience. Playfair specialises in investing in this area and is actively building London’s growing community of AI start-ups and experts. Marek, Alex and Nathan share examples of digital experiences shaped by artificial intelligence and discuss the relationship with user-centred design.

On this edition

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Design Talk 9. Trust in UX; Richard Lewis, Head of UX, Digital, RBS

This episodes explores how trust can be created in digital UX through visual, interaction and service design techniques.  Richard Lewis, Head of UX, Digital, RBS, joins co-hosts Marek Pawlowski and Alex Guest for the discussion.  In addition to the theme of trust, Richard talks about his long career in UX, ranging from advertising agencies to large telcos and retailers like Orange and Tesco. The conversation touches on changing customer expectations of trust in the digital environment, the ro…

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Design principles for creating trust in digital UX

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Design principles for creating trust in digital UX

Transposing the intangible and very human notion of trust into the rigid world of digital products presents an especially difficult challenge for experience designers.  In an environment constructed of absolute building blocks – 1s and 0s – how might we reflect the subtle sliding scale most humans apply to the concept of trust in the physical world?

 

Rich Clayton facilitated a design challenge at MEX/14 to explore this question and produce a set of principles guiding the industry’s appro…

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Design Talk 8. Innovation’s many guises; Ramona Liberoff, CEO, Spring Accelerator

Starting with the theme of ‘Innovation has many guises’, co-hosts Marek Pawlowski and Alex Guest sit down for a discussion with Ramona Liberoff, CEO of the Spring Accelerator.  Spring supports businesses which could have a transformative effect on the lives on adolescent girls, particularly in areas such as East Africa and South Asia.  It is backed by both the British and American development agencies, UKAID and USAID, as well as the Nike Foundation.  In addition to discussing Ramona’s own ca…

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Design Talk 7: Timo Ahopelto, Lifeline Ventures, on start-up UX culture

Timo Ahopelto, founding partner at Lifeline Ventures, talks to Marek Pawlowski about start-up UX culture and developments in mobile, health and gaming.  Lifeline Ventures raised a EUR 57m fund in February 2016 to invest specifically in these areas.

On this edition

Interview: Timo Ahopelto, founding pa…

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Design Talk 6: Dr. Mike Short CBE, Telefonica; MEX catch-up

Dr. Mike Short CBE, VP of Public Affairs at Telefonica, is interviewed by Marek Pawlowski and we catch-up on the latest happenings in the MEX community, from robot and IoT design principles to welcoming a new MEX/16 patron.

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Latest from the MEX Community

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Welcoming Tribal Worldwide as a MEX/16 patron

I’m delighted to welcome a new MEX/16 patron, Tribal Worldwide, as a supporter of our event on 12th/13th October in London.

Jonathan Lovatt-Young, Tribal’s Head of Service and Experience Design, will also give a talk at MEX/16 on strategies for managing user interruptions.

The notion of how we understand, respect and interact with users’ attention spans is fundamental to the future of digital experience design. Under the working title ‘Is time the new enemy?’, Jonathan’s talk draws …

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User experience principles for robots & IoT

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User experience principles for robots & IoT

As connected objects and machines gain autonomous movement, the designers crafting these experiences must consider the implications of their work.  Once a digital entity is able to take action outside the virtual sphere and capable of affecting the physical world, will new design techniques be required?  The consequences of a misplaced icon in an app may range from aesthetic displeasure to poor conversion rates, but the consequences of a robot or connected car behaving in an unexpected way ar…

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Design Talk 5: Robot UX; Louisa Heinrich, Superhuman & Designtalent; FaceTime real world

This episode catches up on the latest happenings in the MEX community, from the launch of new design agencies to M&A activity, and features an in-depth interview with Louisa Heinrich about the etiquette of robot user experience.

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Latest from the MEX Community

  • Finnish service design agency H…
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