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Examples of path dependence and where it might lead for smartphones

50 Things That Made The Modern Economy is a BBC World Service podcast.  In short snippets of 9 minutes, Tim Harford, the FT journalist, discusses innovations that have played a crucial role in shaping the world today.

The Haber-Bosch process, for example, responsible for thousands of deaths in the First World War, is fundamental to sustaining human life and population growth. It is the magic that results in fertilisers, without which there would be insufficient food for the world.

I…

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Yibu toy concept shows power of design intersections

Part of a new MEX series highlighting compelling case studies which catch our eye. Follow @mexfeed or by signing-up for the weekly email newsletter.

Yibu, a FrogLabs project, is a multi-touchpoint experience which combines five wooden toys, sensors and an iPad into a game played out in physical space.

“The initial point of the project was how do we transform sensors into something playful. Normally we look at sensors as something which give you numbers or graphs. In order to make it under…

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Search just got Pinteresting

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Search just got Pinteresting

Pinterest Lens allows users to capture inspiration from the real world and spark an exploration of ideas within the Pinterest service. Launched as a beta in February 2017, the video below shows the the concept:

You might recall that in 2013 we introduced ‘Explore‘, one of several MEX user modes. These are elemental states of behaviour in digital environments and ‘Explore’ was defined as:

Discovering novelty on an evolving path

Pint…
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Video: Arun Vasudeva’s #mexsession on building multiple experiences within content consumption

As media evolves into a changing, dynamic entity accessed from numerous different touchpoints, the challenges of experience design multiply. Arun Vasudeva’s session draws on his experimental work with one of the world’s largest publishers to combine media formats, and push beyond to create wholly new digital experiences where users can shift between modes of behaviour – from communicating to exploring – while remaining within the same overall content consumption …

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Reclaiming user personalisation of digital hardware

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Reclaiming user personalisation of digital hardware

There was a time when a radio was something you could build at a home and a television could be repaired by a local technician.  Consumer electronics have gradually become consumable in the literal sense of the word; we use them until they break and then we replace them.

With this trend has come a sense that, as users, we ‘get what we’re given’ with digital hardware. Physical customisation is at best the preserve of über geeks and, at worst, a dangerous recipe for breaking expensive ki…

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Design Talk 28. Roger Andersson Reimer, co-founder, TOPP; multi-touchpoint design

Roger Andersson Reimer, co-founder and UX Director of Swedish design agency TOPP, talks to Marek Pawlowski, founder of MEX, about multi-touchpoint experience design. The discussion includes TOPP’s emergence from the history of TAT and Blackberry, their work on wearables for Samsung and Pins Collective, design tools for next generation distributed experiences and the roots of Roger’s design education.

On this edition

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How to choose scalable customer experience metrics

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How to choose scalable customer experience metrics

Part of a new MEX series highlighting compelling case studies which catch our eye. Follow @mexfeed or by signing-up for the weekly email newsletter.

Our case study of the week is this long-form article from Ericsson’s research team, offering a blueprint for scaling customer experience measurement to massive networks while retaining individual-level detail.

This is a macro challenge in the world of experience design, as large companies struggle to balance the depth of insight from small …

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Why are these mobile interactions from Apple, Blackberry, Nokia & Huawei memorable?

Small moments of interaction design have disproportionate power to define the overall user experience.

Consider pinch to zoom. There was a time when it was novel, now it is innate. The speed at which it has become part of human behaviour tells us, with the benefit of hindsight, how effective it was in channelling latent paths of acceptance within the brain.

By looking at other examples – from the likes of Apple, Blackberry, Nokia and Huawei – we may discern the common characteristics wh…

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