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Pathway #9: Audible dimension

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Experimenting with audio in digital experience design

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Experimenting with audio in digital experience design

This is the story of a MEX experiment in audio design, where we blindfolded 100 conference participants and played them three original compositions – each a minute in length – by Peter ‘pdx’ Drescher.

Participants were allowed to briefly remove their blindfolds between each composition to write or sketch their instant reaction.

It was part of a larger (and ongoing) effort – MEX Pathway #9 – to encourage digital designers to strive beyond purely visual interactions and tap into additiona…

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Design Talk 3. Multi-sensory design; Peter Law; tap-to-pay in rural backwaters

In this episode we look at multi-sensory design, exploring how digital experiences can be extended beyond visual interfaces into hearing, touch, taste and even smell.

On this edition

News from the MEX community

  • Lennart Andersson, Director of Interaction Design at Veryday – who spoke at MEX/13 about experience co-c…
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User experience principles for proximity

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User experience principles for proximity

Can technology draw us closer to our physical environment? The rollout of ‘tap to pay’, the growth of beacons and embedded digital intelligence (IoT) challenges everyone, from automotive manufacturers to retailers, to consider the user experience of interacting with smart physical objects.

One of the design challenges at MEX/15, facilitated by Alex Guest, asked a team to investigate and define the principles of proximity interactions. The challenge was deliberately broad, but grounded in …

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Experiencing the Apple Watch at retail

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Experiencing the Apple Watch at retail

The Apple Watch occupied about 20 times more floorspace than the new MacBook when I visited the company’s Regent Street store in April 2015. The Watch’s display units stretch the full width of the store and are the first things a customer sees upon entering. The MacBook, in contrast, is tucked away at the back on a single table with about 8 demonstration units. Is this a reflection of the superior margins commanded by the Watch or rather an implicit acknowledgement this new product category r…

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Notes on the little ol’ Moto X in the age of big screen flagships

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Notes on the little ol’ Moto X in the age of big screen flagships

My irrational desire for the 2014 Moto X had a more rational outcome: I acquired a 2013 Moto X.

I’ve always felt the defining feature of the Moto X was the Moto Maker service. Motorola remains unique in the mobile industry in allowing customers to express their individuality by customising the product at the point of manufacture. This is a vision of personalised mobile user experience I’ve longed to see fulfilled since I first became involved in mobile 20 years ago. Indeed, we have …

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Whispering to the future – a tale of navigating with Google Now

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Whispering to the future – a tale of navigating with Google Now

“Okay Google Now,” I whispered. Nothing. The device stayed silent.

I looked up the street to check whether I was still out of earshot of the lady and child I’d noticed earlier. “Okay Google Now,” I tried again, a little louder, but acutely aware how odd I’d look if they overheard me. I’d slowed my pace slightly to avoid catching up with them. At the back of my mind I wondered if someone was watching from a window of the nearby houses, bemused by my attempts to converse with the cloud.

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User story: recovery truck guy

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User story: recovery truck guy

“Love it!” He said it emphatically, telling me he’d been twelve years in the job and still every day was different. “I get to see a lot of Norfolk.”

I asked him which piece of technology he’d never give up, pointing to a dashboard which played host to a TomTom GPS, a three year old, battered Android smartphone and an ageing Nokia candy bar. He didn’t hesitate: “GPS. That’s mine that is, bought it myself.”

Change, however, was coming. “They’re giving us all one thing. It’ll do the…

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Preparing for Apple’s new interactions

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Preparing for Apple’s new interactions

Strip away the hype from Apple’s September 2014 product announcements and you’re left with 4 new interactions which might change digital user experience at scale:

  1. Magnified depth
  2. Pressure levels
  3. Haptic feedback
  4. Activated confirmation

Their ramifications will ripple out beyond Apple’s own customer base as competitors replicate these methods.

Historically, Apple has used the introduction of new interaction methods to initiate new product categories: the Mac and the mouse, the iPo…

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The tactile and audible experience of BMW’s i3

“You can hear the faintest murmur of wheel bearings and axles whirr, of suspension heaving, of wind rustling, of tyres swishing – first with slush under the wheels and then later you can hear that it’s just water. Occasionally you can hear the wipers quietly ‘wup’, and the indicators softly ‘plick-plick’. You can hear the motor ‘mew’ gently or slightly less gently. You can hear the car working in high-fidelity – but always quietly. And you can hear other traffic, as if instead of being part…

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