Join us for the 14th international MEX in London on 19th - 20th March 2014. 2 days where 100 creative thinkers learn, network and define the future of digital user experience.

All consuming digital

Pinterest is built around the concept of never ending lists

The number of digital touchpoints through which users consume information is growing. So too is the variety of information types and the quantity of each. We are also more likely to have those multiple digital portals with us at all times, as digital devices become cheaper and more portable – even wearable. Let me paint […]

March 12, 2014 | By Marek Pawlowski | 1 comment

Introducing ‘Locate’

The dip in the church wall

We make countless decisions in response to our location every day. Something so fundamental to being human seemed a fitting theme to add to the MEX user modes, not least because digital experiences in this area have hitherto been driven more by technology than by user behaviour. This article introduces 2 essays with different perspectives […]

March 7, 2014 | By Marek Pawlowski | 3 comments

Do digital tools help or hinder our creativity?

‘Create‘ is 1 of 6 modes of user engagement we will explore at MEX in London on 19th – 20th March 2014. This essay starts a discussion of the theme, one which will be continued at the event by our speakers and through a series of participatory design challenges. If the ambition of attempting to […]

February 27, 2014 | By Marek Pawlowski | 1 comment

The futility of fighting Apple’s Stockholm Syndrome

User research is about understanding personal stories. For the sake of efficiency it is necessary to aggregate individuals’ experiences and prioritise designing for the most prevalent trends. However, in doing so, the personal meaning of each user’s unique journey is diluted, resulting in an overview which does not always reflect the strength of emotion and […]

January 16, 2014 | By Marek Pawlowski | 5 comments

The ugly experience of smartwatches

The ugly experience of smartwatches.  Image source:

Smartwatches and other wrist wearables have been prominent at this year’s CES, the consumer electronics show which provides an early look at annual product trends. Surely if everyone is announcing products in a new category, it must be on the cusp of mass market adoption, right? I disagree and think this is a classic case […]

January 9, 2014 | By Marek Pawlowski | 15 comments

Skills for digital change

The season for annual predictions is upon us and they remain as useless as ever, limited as they are to either recounting the obvious or speculating on the unknowable. Instead, I’d like to reflect on a future just becoming visible over the horizon, the potential it has to impact life and what it means for […]

December 29, 2013 | By Marek Pawlowski | 6 comments

Blackberry’s future through the lens of a Q10

Blackberry Q10

Why would anyone use a Blackberry Q10 in 2013? The answer, as I’ve found in four months of testing, is simple: speed, battery life, keyboard and the quality of connectivity. I’ll expand on each of these below, as well as the negative aspects of the Q10. There is also a wider overall purpose to this […]

December 13, 2013 | By Marek Pawlowski | 3 comments

YotaPhone’s dual screen experience

YotaPhone with dual displays

The YotaPhone launched today with a 720p colour screen on the front and a 4.3 inch e-ink display on the back.  It is a unique combination and a welcome innovation in a market where form factors remain stagnated around the generic, single screen, monobloc design popularised by the iPhone in 2007. The inclusion of the […]

December 4, 2013 | By Marek Pawlowski | 0 comments

Advice for a first day in UX

As the MEX initiative enters its 18th year, I’m hearing a common problem among heads of design agencies and those leading user experience teams in corporations: finding, training and retaining talented graduates.  It’s hardly surprising as demand for user-centred design in digital has never been higher and outstrips the relatively small supply of university courses […]

November 26, 2013 | By Marek Pawlowski | 4 comments

Enabling new Apple product categories with new interaction methods

Apple bought PrimeSense, a company which specialises in the spatial sensing technology used in products like Xbox Kinect. History, of course, can be a fickle guide to the future, but in light of this purchase it is worth noting Apple’s two most significant new product categories – the Mac and the iPhone – owe their […]

November 25, 2013 | By Marek Pawlowski | 0 comments

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