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Video: Louisa Heinrich’s #mexsession discusses the etiquette of robot UX

As digital machines gain greater autonomy, Louisa Heinrich (@customdeluxe | louisaheinrich.com) talks about our expectations of this coming generation of entities which will bridge the physical and digital worlds, blurring the definitions of ‘robot’, ‘drone’ and ‘appliance’. Louisa goes on to discuss how our interaction expectations are formed and how we might avoid the looming ‘domestic wars’, when contextually aware machines countermand each others’ instructions as they seek to fulfill thei…

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User story: the shattered image

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User story: the shattered image

“Oh yeah, that went a long time ago,” the dad said when I asked him about the spider’s web of cracks spreading out from the corner of the iPad’s screen. He seemed resigned to the fate of the expensive tablet, as if its demise had been inevitable in the family environment.

His daughter, holding the iPad in both hands seemed unfazed by the weird patterns and reflections caused by the shattered glass. She carried on jabbing at the screen with alternating finger tips on each hand, playing a …

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Video: Demangeat & Gilleland’s #mexsession on thinking with things

The opening session of MEX in March 2015 saw participants arriving to a conference room unexpectedly devoid of the usual chairs, screens and speakers. Instead, Think with Things (@thinkwthings | thinkwiththings.co.uk) – led by Isobel Demangeat & Julie Anne Gilleland – had laid out thousands of individual objects which could be used to solve a number of challenges related to key themes of the MEX event. After nearly an hour of frenetic activity, with participants collaborating to use the obje…

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Reference library for digital user experience

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Reference library for digital user experience

An evolving list of free resources with data and insights describing digital user experience. Latest entries at the top of the page. To contribute, please add a comment to this post containing the link, report title, author, a quote and a single sentence summary.

A locally relevant web (PDF)
Mozilla & GSMA

“My daughter and I, we can’t go on the Internet. It’s like this. It is the same for the others in
this community it is not appropriate for us, but if my brother wants, he can…

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Video: Kajsa Sundeson & Samir Fors’ #mexsession on designing interfaces for the body

Kajsa Sundeson & Samir Fors of Ocean Observations (@ocean_sthlm | oceanobservations.com) ask whether the digital interfaces such as the fitness trackers available circa March 2015 are really helping to improve health. For instance, does monitoring how much someone sleeps create a meaningful difference unless they can be presented with results in the context of their other activities? They go on to look at ways in which data are currently presented and suggest a series of design principles to …

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User story: the daughters, Minecraft and aeroplane mode

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User story: the daughters, Minecraft and aeroplane mode

British children are enjoying their half-term holiday this week. Without the school run, the roads are quieter in the mornings. The trains from my station on the Norfolk coast, however, are busier with families heading to London and Cambridge for day trips.

The mother was sitting on her own. Her daughters – 7 and 10, I’d guess – occupied the pair across the aisle. Mum wore sunglasses perched on her head and a neckerchief fastened at her collar. Standard uniform for a well-heeled lady from …

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Experimenting with Microsoft Hyperlapse

Brief thoughts on the user experience of Microsoft Hyperlapse:

While Hyperlapse corrects motion through a combination of image processing and hiding imperfections through speed, it does not solve the issue of camera positioning. My first experiment was to record a short bike ride and this proved challenging simply to get the camera (in my case a Samsung Galaxy Note 4) mounted in a usable way. I resorted to placing it in a waterproof case on a neck lanyard, b…

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Video: Ben Scott-Robinson’s #mexsession on reimagining digital mapping UX at Ordnance Survey

Seeking a path between the traditions and detail which have defined Ordnance Survey maps and the changing needs of a new generation of users accustomed to digital mapping, Ben Scott-Robinson explains the challenges faced across user research, prototyping and the design of OS’ new digital experiences. The talk looks at the balance between detail and simplicity, techniques for seeing beyond what users say to understand what they really need, and how design can add a sense of lasting value to a …

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Digging digitally at the intersection of consumption and creativity

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Digging digitally at the intersection of consumption and creativity

It was a Sunday in May and, if we wanted the beans to the grow, it was time they were in the ground. So I found myself on the windswept allotment, under the big white clouds and blue of a Norfolk sky, digging over that patch of ground which had become overgrown with weeds and the bolted remnants of last year’s crops.

Digging is a strangely satisfying activity imbued with the same rhythmic quality as rowing or climbing hills on a bike. An area of this size might take a couple of hours lab…

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Video: Dr Norman Lewis’ #mexsession looks beyond apps to the macro challenges facing digital industry

Lewis draws on lessons from history to remind participants of the huge challenges still facing humanity and to recognise the limitations of the individual digital developments generating buzz in the short term. His talk goes on to look at how the ability to communicate widely and bring together ad-hoc collaborative networks will deliver lasting change to the way we solve problems. He asks participants to consider what comes after the current craze for apps and how large scale services may be …

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