Join us for the 15th international MEX in London in March 2015. 2 days where 100 creative thinkers learn, network and define the future of digital user experience.


Close yet digitally unseen

Google Now recently gained the ability to search your email for hotel reservations and automatically suggest restaurants near where you are staying. Microsoft’s Cortana has integrated with Foursquare to do something similar. Both hold the promise of greater convenience enabled by digital technology. Indeed, I’m sure it won’t be long before both are capable of […]

July 30, 2014 | By Marek Pawlowski | 3 comments

Voicemail on future smartphone experiences

The Voicemail on future of smartphone form factors

The last three years of smartphone progress can be described in one sentence: faster processors driving bigger screens with more pixels. For users, there is little real world functional difference between today‚Äôs flagship products and 2011 devices such as the iPhone 4S and Samsung Galaxy SII. There have been incremental improvements across the board, but […]

July 18, 2014 | By Marek Pawlowski | 2 comments

Google Glass is a welcome experiment in bad user experience

Google Glass - you might look like marginally less of an idiot than you feared

Google Glass remains confined to a small niche of customers because the technology is unreliable, the features unappealing for most users and the price too high. In time, technological progress will solve issues of reliability and price, but far less certain is whether Glass will ever achieve the balance of utility, ease and satisfaction required […]

July 11, 2014 | By Marek Pawlowski | 3 comments

A model for nurturing ideas as the life blood of agencies

Virtuous circle of ideas: the MEX model for agencies

Ideas are the currency of all agencies, from user experience to graphic design. The efficiency with which an agency creates, applies and delivers those ideas to clients is what differentiates it from its competitors. An agency may invoice for an hourly rate or completion of a project or the use of facilities, but these are […]

July 7, 2014 | By Marek Pawlowski | 6 comments

Design trends from Made In Brunel 2014

Roberto Mafrici's Diagnostic Ball at Made In Brunel 2014

Made In Brunel has evolved to be more than just an annual exhibition of student design projects, expanding to become a multi-day festival of ideas and networking on London’s Southbank. I visited as part of our ongoing collaboration with Brunel University and was rewarded by seeing a diverse set of project work and thought provoking […]

June 30, 2014 | By Marek Pawlowski | 0 comments

Understanding Google’s material design

Understand Google's material design and Matias Duarte's vision

Strip away the hyperbole and two basic principles underpin Google’s material design: On-screen elements adhere to consistent physics Physics may be expressed through a Z axis of depth, as well as the traditional X and Y axis It is important to separate these principles from the first results of their implementation in Android L. As […]

June 29, 2014 | By Marek Pawlowski | 0 comments

Recognising a moment of mobile progress

Google IO keynote livestreamed to the Blackberry 10 browser

Yesterday I was able to watch a live stream of Google’s IO keynote from San Francisco on a Blackberry Q10 travelling at up to 70 mph as a passenger in a moving car through the rural East of England. It represented one of those watershed moments which made me realise how far mobile technology has […]

June 26, 2014 | By Marek Pawlowski | 0 comments

Local Lego answers creative industry challenges

Using Lego for serious play in Patrizia Bertini's workshop at Foolproof, organised by Hot Source Norwich

Improvement requires change, whether that happens gradually through iteration or in big leaps through sudden sparks of creativity. This is true of improving anything, from companies to individual products. It’s something I think about a lot in the context of the MEX initiative, which is, at its heart, about helping people to improve digital experiences. […]

June 12, 2014 | By Marek Pawlowski | 0 comments

Retro trend calls out poor voice experience

Blackberry Bold 9900 re-released 3 years on

Blackberry has announced the re-availability of the Bold 9900, a 3 year old, USD 449 device running the previous generation of Blackberry software, but renowned for its battery life, voice call quality and keyboard. Meanwhile, there are a growing number of online retailers specialising in so-called ‘retro’ phones, from the utilitarian Ericsson T28 flip phone […]

June 11, 2014 | By Marek Pawlowski | 0 comments

A switch too far

…I had to constantly switch between two completely different UIs, two completely different user experiences. I had to go through a mental context switch… — Taylor Martin, Pocketnow Taylor Martin of Pocketnow describes the counter-intuitive user experience of Microsoft’s Surface Pro 3, which continues to split between applications designed for touch and those designed for […]

June 9, 2014 | By Marek Pawlowski | 0 comments

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