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Meet the #mex15 speaker: Jonathan Mitchener

Jonathan continually surprises with his insights into the link between understanding user behaviour and driving large scale economic change through digital industry. Drawing on years of practical experience with research, he now helps shape the UK’s approach to user-centred innovation in ICT, including funding schemes to support UX. He comes to MEX to engage in ongoing discussion with the community about the themes and approaches which will enable the UX industry to thrive in the UK.

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Video: Giles Colborne’s #mexsession on illusions of efficiency in UX

Giles Colborne’s March 2014 talk at MEX challenges preconceived notions about time and efficiency. Drawing on years of experience leading cx partners, the UX agency he founded, Giles’ explores a broad and compelling array of references to show how users think about speed and latency. He goes on to explain the advantages of different methods for tracking these often illogical user reactions and turning them into delightful customer experiences, grounded in the r…

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Meet the #mex15 speaker: Rory Southworth

Rory’s skill lies in mastering complex processes from the cutting edge of user research and translating the techniques into concise, usable lessons. In addition to his broad personal design interests, his position at the intersection of academia and industry makes him an ideal choice to keep the MEX community up-to-speed on the latest ways of understanding user behaviour.

The diversity of participation at MEX is one of its defining characteristics, ensuring each event is enriched …

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Video: Rich Clayton’s #mexsession on UX at the intersection of physical & digital

When Rich Clayton took on the role of Creative Director at Loaded Magazine, it was a publication adrift – in need of both a new content direction to reflect the evolving tastes of its community and a new delivery experience to reflect the multi-touchpoint way in which readers now consume across physical and digital channels. In this 30 minute video recorded at MEX in March 2014, Clayton shares how his background in user-centred design helped chart a new course f…

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Meet the #mex15 speaker: Patrizia Bertini

Patrizia is one of the few facilitators we’ve come across who challenges participants not just with new subject matter, but by introducing genuinely new ways of thinking. At MEX she will use a range of ‘serious play’ techniques to explore how the process of understanding user behaviour must evolve and become more participatory as we seek to build to a new class of digital experiences.

Her session at MEX in March 2015 starts a much-needed dialogue about the degree to which users ar…

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MEX15: Under the skin of user experience | 24th – 25th March 2015

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MEX15: Under the skin of user experience | 24th – 25th March 2015

On 24th – 25th March, 100 of the brightest strategic thinkers & skilled practitioners convene in London for the 15th edition of MEX.

Our theme is ‘Under the skin of user experience’ – literally – as we seek to illuminate the new design challenges the industry faces as digital technology becomes pervasive, invisible and woven into the fabric of existence. Metaphorically, too, we delve beneath the surface to address questions unanswered in other forums, drawing on a deep well of 19 years of…

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Living with a Moto 360 smartwatch and thoughts on a wearable future

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Living with a Moto 360 smartwatch and thoughts on a wearable future

I first wrote about the Moto 360 in December 2014. Suffice to say I was not impressed:

“The Moto 360 looked very different in real life to the media I’ve seen online. Without any attempt to show it in context, or market it as a luxury item, seeing it in a shop felt like a disappointment. My gut feeling is that these need to be sold like watches and jewellery, not consumer electronics.”

However, I decided the only way to really understand the user experience was to live with a Mo…

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What’s your answer to the big #mex15 UX question?

What’s the most important user experience innovation the tech industry should focus on today to change the way humans’ use digital 4 years from now?

Please post your reply as a comment below (jump to comments section).

Every year I ask my network a question like this to find out what’s your top priority for digital user experience. It helps me keep MEX, the journal & conference for improving user experience, on the right track in delivering our programme of education and new th…

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UI lessons from urban design

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UI lessons from urban design

Which part of this street is the most dangerous for the average pedestrian?

  1. The area with the bold, diagonal red lines
  2. The parallel, double yellow lines
  3. Or the path marked by the faint, blue dashed lines

The blue dashed lines mark out a slightly twisting cycle path which cuts across a pedestrianised shopping area. It can be joined from the road without going up a curb or through a barrier, meaning cyclists can hit the path at speed.

I’m an enthusiastic cyclist myse…

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The extraordinary choices of the Blackberry Passport

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The extraordinary choices of the Blackberry Passport

There’s nothing else like it: blocky and solid, with a row of physical keys beneath a square display. It is because of these unusual characteristics that I knew I had to try the Blackberry Passport for myself. I wanted to understand whether, by pursuing an extraordinarily different design strategy, Blackberry was actually enabling any extraordinarily different user experiences.

First and foremost, let me say this: it’s not too big.

This question is asked by almost everyone who sees a …

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