Pathway #16: Speed
CategoryMaking a case for the seductive promise of zero UI
Glacial is the only word for it. I pressed one of the blue buttons and waited. Somewhere in the mechanical heart of this relic I imagined cogs whirring and a rusted belt chain creaking into action. At length, something happened on the dot matri…
Video: Giles Colborne’s #mexsession on illusions of efficiency in UX
Giles Colborne’s March 2014 talk at MEX challenges preconceived notions about time and efficiency. Drawing on years of experience leading cx partners, the UX agency he founded, Giles’ explores a broad and compelling …
User story: typing tablets & coffee house friends
Her computer, a Microsoft Surface, was the least colourful thing about her. She wore blue jeans, a bright turquoise sweater, luminous pink plastic wrist band and a deep purple neck warmer. I’d say she was 24 years old.
Sitting at the narrow wo…
User story: all aboard and calling at two screens
I’d guess she joined the train at the start of the line, Brighton, a coastal town about 50 miles south of London. By the time it reached East Croydon, a commuter gateway 10 miles out from the capital, her stuff was everywhere.
The shared t…
Customers measure overall performance
Users with a 4G subscription are more likely to give their handset a higher satisfaction rating than users of the same handset who do not have access to the faster network. According to data gathered by On Device Research, the top 5 handsets were …
MEX Sessions: James Alexander on perceptions of speed
James Alexander of The Foundation came to MEX in September 2012 to help participants expand their definition of speed in the context of digital UX. Drawing on his extensive knowledge of helping organisations improve their customer experience …
Reporting the future of mobile UX from MEX 2012
The 11th international MEX set out to define best practice and create new ideas in 6 Pathways – Diffusion, Concurrency, Sensation, Context, Clarity and Speed – each focused on a specific aspect of mobile user experience.
Exploration of thes…
Feeling fast
Speed is subjective. As evidenced by the continuing ‘lag’ effect experienced on multi-core, multi-gHz smartphones, making an experience feel fast is not just a technical challenge. It also goes beyond the design of the individual experience and …