Monthly Archives:
January 2009
Palm provides a case study in user experience strategy
Palm, which launched a new flagship device and platform earlier this month, is a company staring at the very real possibility of extinction. The pioneering user experience of its PDAs has long since been super-seeded by smartphones, while its…
Touchscreens no substitute for good user experience
Data kindly sourced from ChangeWave
The chart above, generated from data produced by two ChangeWave surveys (iPhone survey here, Blackberry Storm here), shows user satisfaction levels among iPhone and Blackberry Storm owners a month after pur…