Joe Macleod’s book ‘Ends’ asks us to consider why we have such difficulty designing closure experiences. He talks to MEX founder Marek Pawlowski about how the thinking behind the book emerged from a career in mobile technology with Nokia and design agency Ustwo, where he saw companies unable to address important issues around off-boarding. The conversation ranges across the diverse areas Joe explores in the book, from historical behaviour patterns in religions, industry and health to modern trends in consumerism. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.

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On this edition

• Marek Pawlowski, co-host & founder of MEX (@marekpawlowski)
• Joe Macleod, Author of Ends (@mrmacleod)

Links

• MEX Jobs Board
• Closure Experiences, Joe’s initiative incorporating the book, workshops and tools
• Ends, Joe’s book for sale on Amazon
• Orange Wildfire
• John Snow’s study of Cholera
• Problems with cancelling Sky TV, an example of a poor off-boarding experience
• The Blue Peter TV show, mentioned by Joe
• BBC’s Doomsday project, mentioned by Joe
• CAMiLEON Project
• The Library of Alexandria
• Preserving the medium and message of digital artefacts, Marek’s essay, including reminiscing about Compuserve
• Memory Tapes is a BBC Radio 6 segment, hosted by Lauren Laverne, where she asks listeners to share the story of mix tapes they’ve made for others. A friend recently told me about a 2014 episode, in which Tremayne Crossley shared the playlist he’d prepared for his friend Joanne Milne, who had been deaf from birth. Joanne underwent bilateral cochlear implant surgery, where an electronic device was surgically implanted in both of her ears, thereby giving her hearing for the first time. While this represented a beginning, it also marked the end of a phase in Joanne’s life, something celebrated by Tremayne’s playlist choices, which focused only on songs from the years between Joanne’s birth and the restoration of her hearing.

About MEX Design Talk & how to get in touch

The podcast for the MEX community, interviewing UX pioneers, exploring emerging technologies, user behaviour and how to design better digital experiences.

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Thanks

• Jukedeck, for the artificial intelligence engine which provided the music