Design Talk 63. Research focus; Lada Gorlenko, Director of Experience Research, Smartsheet


In-depth user research has been a touchstone throughout Lada Gorlenko’s fascinating career. She talks to MEX founder Marek Pawlowski about her current role leading experience research for work management platform Smartsheet, as well as everything from her background in cognitive science, working in prisons and her time working on Microsoft’s mobile ambitions in the late 2000s. The conversation expands to explore the ingredients for effective conferences and the skills Lada looks for when hiring for her teams. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.

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On this edition

The biggest behaviour change of the last 15 years is continuous partial attention. We no longer allow ourselves time to focus on one thing.  Lada Gorlenko, Director of Experience Research, Smartsheet Episode 63, MEX Design Talk podcast

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In the UX world we often talk about empathy for our customers but we don't talk enough about empathy for our internal stakeholders.  Lada Gorlenko, Director of Experience Research, Smartsheet Episode 63, MEX Design Talk podcast

About MEX Design Talk & how to get in touch

The podcast for the MEX community, interviewing UX pioneers, exploring emerging technologies, user behaviour and how to design better digital experiences.

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