Senior UX Writer

Website Patreon

Do you believe that creators should have the ability to get paid for the value they give to their fans?
We do, which is why we’re building Patreon, a platform that powers membership services for creators with established followings. Patreon strives to provide creators with insight, education, and tools that make it possible to retain creative control while running their creative business, so creators can focus on creating and energizing their fanbases.

Our user base has doubled in the last year alone, and we have paid over $150 million directly to creators on our platform. In order to support this level of growth, Patreon is looking for a Senior UX Writer.

*Please submit a portfolio or body of work with your application!*

What you will do:

  • The role of the UX Writer is to craft in-product copy that helps users complete the task at hand, gain a meaningful understanding of the system they are using, and elicit a sense of connection with and love for the product.

Skills and experience you possess:

  • The UX Writer works with brand to develop a specific and tailored voice unique to product experience.
  • The UX Writer is specialized in microcopy, in-product help, notifications and email, product naming, building consistent tense and action vocabulary, and error/empty states.
    • Furthermore, the UX Writer is familiar with employing prototypes and user testing to validate effectiveness of copy.
  • The UX Writer has experience not just solving one-off UX problems, but contributing to the larger design system which enables the entire team to work within a consistent tone/voice. This involves analysis, definition, and education.
  • The UX Writer has experience collaborating with UX Research, Design, PM, and PMM early in the design process, and offers copywriting support during both discovery and delivery. They aren’t a “replace this lorem” role, they are contributing early to strategy and modifying their work with feedback as a designer would.
  • Finally, a UX Writer is a dedicated resource to the Product team. Their involvement spans both one-off projects, and defining our design system. Their knowledge is unique to product UX, an the voice they cultivate serves that specific purpose.

Even better if:

  • You’ve contributed to design systems.
  • You’re comfortable using Design tools such as Sketch and InVision.
  • You’ve led user research projects.

You’ll love working here if:

  • You care about getting artists and creators paid.
  • You believe that language is one of the most important aspects of user experience.
  • You geek out on building world-class and intuitive product.
  • You are a systems thinker.
  • You work best in a highly collaborative environment.

Who you’ll work with:

At Patreon, you’ll join a high-performing and highly-empathetic team of people who proudly work on fulfilling our mission of funding the creative class. Our culture of creator-first, thoughtful teammates keeps work creative, stretching, and rewarding.

Patreon aspires to be among the tech industry’s most inclusive work environments. Not only is it the right thing to do, but pursuing diversity of perspectives helps us build for our diverse community of creators and patrons. To learn how we’re working towards this, please click here.

We work hard to maintain a bottom-up decision-making culture. We empower our employees by providing a clear vision and tools to fulfill on it. We believe that hiring smart, thoughtful, people and giving them strong ownership of their work leads to the best results. We encourage you to learn more about how we think about culture at Patreon, to make sure we’re the right place for you.

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