user research
Summary of the 12th MEX: sensory interfaces, context aware UX, new form factors & better user research
Mobile as the new old
For me, this was the first MEX where ‘mobile’ – understood as a device alone – started to feel traditional and old. From the outset in 2005, the heart of the MEX community has always been in the mo…
Refining through multi-layered user research
Emporia’s approach to user-centred design is multi-layered. Albert Fellner, founder, began by providing mobile devices accessible to the elderly and others excluded by the technological complexity. Starting with a strong personal motivation prov…
Design Talk 75. Robert Fabricant, Co-founder & Partner, Dalberg Design; co-author, ‘User Friendly’
The conversation between Robert Fabricant and Marek Pawlowski spans a wide arc, from Robert’s childhood design influences growing up in New York City to the multi-year journey of co-authoring (with Cliff Kuang) the acclaimed book ‘User Friendly – …
3 guests, 3 principles and 3 stories about the role of user-centred design
Every couple of weeks for the last few years, I’ve been lucky enough to sit down with someone who has done something pioneering in the world of user experience and just talk to them – really talk – for a good hour or so. We record it, then put it …
Design Talk 65. Well travelled; Gavin Edwards, Director of Product Design & Research, Skyscanner
Gavin Edwards directs product design and research for Skyscanner, a travel search platform serving 90 million users a month. He talks to MEX founder Marek Pawlowski about applying research insights at scale, the cultural nuances of users’ travel b…
Design Talk 63. Research focus; Lada Gorlenko, Director of Experience Research, Smartsheet
In-depth user research has been a touchstone throughout Lada Gorlenko’s fascinating career. She talks to MEX founder Marek Pawlowski about her current role leading experience research for work management platform Smartsheet, as well as everything …
Design Talk 62. Automotive experience; Sam Livingstone, Director, Car Design Research
From debuting concept cars in computer games to re-imagining autonomous vehicles as luxurious overnight sleeping cabins, Sam Livingstone has been advising the automotive industry on customer-led design strategy for over 20 years. He talks to MEX f…
Design Talk 58. Leadership research; Lidia Oshlyansky, Spotify
Lidia Oshlyansky has led numerous user experience teams in media and tech companies, including for Google’s emerging markets research and now for growth opportunities at Spotify. She talks to MEX founder Marek Pawlowski about the nuances of succes…