…of RIM users surveyed by M:Metrics in the US awarded their handsets the 3 highest satisfaction ratings on a 10 point scale, making it the most popular of the major brands on the market. Siemens was lowest with 47%, while Motorola (58.3%) beat Nokia (56.1%) by just over 2 percentage points.
See the graph below for full results. The bars represent the total percentage of users awarding their handset brands the 3 highest satisfaction ratings on M:Metric’s 10 point scale. The longer the bar, the more satisfied the customers.