Stat spot: User satisfaction by handset brand


67.4%

…of RIM users surveyed by M:Metrics in the US awarded their handsets the 3 highest satisfaction ratings on a 10 point scale, making it the most popular of the major brands on the market. Siemens was lowest with 47%, while Motorola (58.3%) beat Nokia (56.1%) by just over 2 percentage points.

See the graph below for full results. The bars represent the total percentage of users awarding their handset brands the 3 highest satisfaction ratings on M:Metric’s 10 point scale. The longer the bar, the more satisfied the customers.

User satisfaction by handset brand

Source: M:Metrics.

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