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Gavin Edwards directs product design and research for Skyscanner, a travel search platform serving 90 million users a month. He talks to M..

It was seven o’clock in the morning. We were four self-service screens and four user experience failures into our journey.

It didn’t he..

Terminal C at Newark Airport is home to one of the least sociable deployments of technology I’ve come across.Â Pairs of vertically mounted..

Part of MEXÂ Inspirations, an ongoing series exploring tangents and their relationship to better experience design.

How are your New Year..

Gita is a cylindricalÂ cargo robot capable of carryingÂ a 40 lb load for its human companion. Developed byÂ Piaggio Fast Forward, a produc..

Part of MEXÂ Inspirations, an ongoing series exploring tangents and their relationship to better experience design.

I recently went along..

It’s a grey, chilly morning the week before Christmas.

I’m walking through the ticket barriers to board the London train at my end-of-t..

Hosts Marek Pawlowski and Alex Guest examine user experience trends from 3 points on a timeline: 10 years past, the present and 10 years i..