trust

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Anna BÃ¤ck has seen user-centred design from all angles: spending time as managing director of a small specialist agency, playing a leader..

Part of aÂ new MEX seriesÂ highlighting compellingÂ case studies which catchÂ our eye. FollowÂ @mexfeedÂ or by signing-up for theÂ weekly ..

AlexÂ Genov, head of UX Research at Zappos, talks to Marek Pawlowski, founder of MEX, about designing retail experiences, understanding us..

This episodes explores how trust can be createdÂ in digital UX through visual, interaction and service designÂ techniques. Â Richard Lewis..

Transposing theÂ intangible and very human notion of trust into the rigid world ofÂ digital productsÂ presents an especially difficult cha..