user insight
TagDesign Talk 65. Well travelled; Gavin Edwards, Director of Product Design & Research, Skyscanner
Gavin Edwards directs product design and research for Skyscanner, a travel search platform serving 90 million users a month. He talks to M..
Courage and user research
If you believe, as I do, that the most meaningful advances in technology start from extraordinary human insight, is there an argument for ..
How to choose scalable customer experience metrics
Part of a new MEX series highlighting compelling case studies which catch our eye. Follow @mexfeed or by signing-up for the weekly ..
- Observing
- Opinions, ideas and new thinking
- Pathway #10: Smart hardware additions
- Pathway #2: Multi-screens from a single device
- Pathway #6: Thinking outside the slate
Life beneath the hovering eye
My dog noticed it first. His ears rose to the deep buzzing sound just audible above the coastal breeze. He looked up at me with his most..
User research. What next?
This is part of a series of provocations to fuel discussions at the MEX/16 conference.  Follow @mexfeed for more, join the debate ..
Spectacles as a gateway to novel visual conversations
Who would pay $130 to adorn their face with plastic spectacles of questionable aesthetic merit, capable of recording a mere ten second bur..