user research
TagInteraction unintended
Opening the oven released a cloud of steam. I should have been expecting it. It’s hardly the first time I’ve roasted a chicken.
What I most certainly did not expect was that the chicken would start talking to my phone.
As the steam billowed …
In praise of imperfect phones
My old Moto Z2 Play has seen better days. The glass has a little spiderweb of fine cracks around the earpiece. The screen is scuffed. There’s a deep chunk gouged from the top of the aluminium frame.
And I love it. I love the way it wears all it…
Design Talk 73. Post-pandemic strategy; Samar Héchaimé, co-founder, Agora Envisioning
Samar Héchaimé joins MEX founder Marek Pawlowski for a special discussion – recorded with a live web audience – exploring how we might transform our post-pandemic systems and organisations by putting people at the heart of future strategy. Drawing…
MEX Live: Samar Héchaimé talks post-pandemic design strategy with Marek Pawlowski
On the show
- Samar Héchaimé, Co-founder, Agora Envisioning (@shechaime)
- Marek Pawlowski, podcast host & founder, MEX (@marekpawlowski)
Recorded 6th May 2020, approx. 1 hr. If you prefer to listen to an aud…
3 guests, 3 principles and 3 stories about the role of user-centred design
Every couple of weeks for the last few years, I’ve been lucky enough to sit down with someone who has done something pioneering in the world of user experience and just talk to them – really talk – for a good hour or so. We record it, then put it …
Design Talk 71. Heart of the home; Ashton Snook, Head of Design, Hive
Ashton Snook joins MEX founder Marek Pawlowski to share how Hive is approaching the complex, multi-touchpoint challenge of delivering good customer experience for its smart home products. Ashton talks about the user research and product design asp…
Design Talk 69. Robot relations; Ben Scott-Robinson, co-founder, Small Robot Company
Ben Scott-Robinson is designing the next generation of robot relations. Small Robot Company, the start-up he co-founded, must solve both the technical challenge of deploying rugged, autonomous robots on farms and the nuanced complexities of servin…
User story: the time travelling courier
“I’m really sorry, but it won’t let you sign for another thirty seconds.”
The delivery driver on my doorstep looked apologetically at me, then accusingly at the rugged little plastic computer in his hand. His use of the pronoun ‘it’ spoke volum…