Observing
CategoryRetail user experience & permission to browse
I was early for a meeting and found myself on a London street full of homeware showrooms. I’ll admit my intentions were spurious: this was an exercise in killing time and perhaps getting a sense of what passes for ‘hip’ in the world of interiors …
Experiencing advertising on an iPhone in 2012
I opened a Reuters article in Reeder, the RSS browser I use on my iPhone, and found an animated invitation to ‘Swipe up’. Curiosity got the better of me and, even though I managed to locate the subtle ‘X’ mark to close it, I decided to swipe and …
Observing vending machines
I’ve noticed more product vending machines appearing at transport hubs and in shopping centres. Vending machines have traditionally been associated with low value, consumable items, particularly drinks and confectionary. They supply an immediate…