Opinions, ideas and new thinking
CategoryweComm granted user experience patent
weComm, the British software developer best known for powering Sky’s mobile TV application, has been granted an interesting patent relatin..
Why value is slipping away from the operators
I recently switched to a new handset, swapping my Sony Ericsson W900i for a Nokia N80. It was an instructive exercise which prompted me t..
The MEX guide to user experience success
This is the second part of ‘The MEX guide to user experience success’. You can read the first part, entitled ‘Know your customer’ he..
The MEX guide to user experience success
PMN are publishing ‘The MEX guide to user experience success’ as a reference document for the mobile telecoms industry. The guide will ex..
Mobile broadcast – the customer experience reality
Virgin Mobile is the first UK operator to market mobile broadcast technology in a major campaign. If you walk down any UK shopping street..
Banking a missed opportunity
Mike Grenville of 160characters.org has written an interesting article about the lack of progress with mobile banking services, particular..
More on the contextual user environment
As a follow-up to Mike Short’s article about the importance of understanding the contextual user environment (CUE), there was an interesti..
The new network citizens
An interesting announcement from KDDI regarding RFID technology: the Japanese operator is selling a Bluetooth RFID reader which communicat..