User interface design can be both science and art. There is a distinct science to improving efficiency and ensuring users complete tasks with the minimum number of interactions. However, there is also a subtle craft to connecting with users on an emotional level, adding a form of entertainment and delight to common actions.

A recent exploration of the Nintendo DSi (as part of the research for MEX Pathway #2 on driving multiple screens from a single device) led to the discovery of a different and playful approach to app store downloads. The video below (apologies for the amateur film quality – it was shot on a Nokia N8 in low light) shows how Nintendo transforms a potentially boring and slow waiting period into a pleasing interaction.

The UI employs familiar characters (in this case Mario and friends), non-repetitive animation and sound to create the playfulness. The sound is particularly important in this instance and features extensively throughout the DSi’s interface – even basic actions like navigating the menu are accompanied by a sound track.

The audible experience had a transformative effect. Returning to my mobile phone, I found the silence very loud.

In addition, the visual language of fantasy characters bring the pieces of the application to you and packing it up as a gift further enhances the sense you are acquiring something of value.

I’d love to hear from readers with other examples of where playfulness plays a significant role in digital UIs (email, Twitter or add a comment on the blog).

Marek Pawlowski

Marek Pawlowski is the founder of MEX. Since 1995, he has focused the MEX business on helping digital industries to develop better, more profitable products through improved understanding of user behaviour with mobile devices and wireless networks. MEX is best known for its events, research and consulting, which balance commercial, technical and user insights to define the future of mobile user experience.

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