Categories: Stat Spot

Stat Spot: Smartphone failure rates

x2 Users of Blackberry devices are twice as likely to experience device failure due to a manufacturing issue within the first year as users of iPhones. 11.9% of Blackberry users report a problem in the first 12 months, compared with just 5.6% of iPhone users. However, a worryingly high 16.2% of Palm Treo owners suffer device failure within a year.

Source: SquareTrade

Marek Pawlowski

Marek Pawlowski is the founder of MEX. Since 1995, he has focused the MEX business on helping digital industries to develop better, more profitable products through improved understanding of user behaviour with mobile devices and wireless networks. MEX is best known for its events, research and consulting, which balance commercial, technical and user insights to define the future of mobile user experience.

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Marek Pawlowski

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