Roaming: the potential cost of failed customer experience management

19 years ago

Something interesting has been happening in the UK recently. Consumers have been challenging financial services companies over 'unfair charges' and…

A look at Danger

19 years ago

Mobile can be an ironic business. Anyone familiar with Danger, the Palo Alto-based developer behind T-Mobile's Sidekick devices, will almost…

Stat Spot: Children’s use of mobile and social networking

19 years ago

20% ...of 8 - 15 year olds in the UK have given out their mobile phone number on-line, giving rise…

iPhone, Nokia, Google and the web: a strategy picture

19 years ago

Apple has announced the iPhone will support 3rd party development through an integrated version of the Safari 3 web browser,…

Stat Spot: Mobile payment refund rates

19 years ago

142 ...refunds per 100,000 WAP-based payment transactions using Bango's platform. This is significantly lower than premium SMS, which typically records…

Hands-on with the HTC Touch – a broken experience

19 years ago

Interacting with your mobile device should be as simple as touching a sheet of paper according to John Wang, Chief…

Has Palm dropped the ball?

19 years ago

There's been a lot of negative press about Palm's new Foleo product since it was announced last week. Many are…

Palm’s new product category re-focuses on synchronisation

19 years ago

Palm, the mobile computing pioneer best known for its Treo smartphones, has announced the first product in a new category…

How to understand users

19 years ago

The New Yorker has an interesting 30 minute video presentation by Younghee Jung of Nokia about how our usage of…

Delivering the Wi-Fi promise

19 years ago

My Nokia N80 handset, like many others from the Finnish manufacturer, is equipped with Wi-Fi capability. Nokia has become a…