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Passport, Z30, Q10 & Blackberry’s evolving experience

In December 2013, I wrote about my experiences with the Q10 and Blackberry 10 operating system, a platform I came…

Preparing for Apple’s new interactions

Strip away the hype from Apple’s September 2014 product announcements and you're left with 4 new interactions which might change…

Irrational desire for the Moto X and a refreshing design culture

I can’t actually buy the Moto X - indeed, I’ve not even seen one in person yet - but I…

Working rural & remote with the Lumia 2520

The path led me over a small hill. To the right were fields ploughed into undulating patterns and to my…

Seeing beyond time to understand user priorities

Imagine a user who spends 95 percent of their smartphone time reading content like emails, social media and web pages.…

A predictably better user experience

Microsoft Research has suggested a method to overcome the latency which can hamper the user experience of network-hosted services, such…

The tactile and audible experience of BMW’s i3

"You can hear the faintest murmur of wheel bearings and axles whirr, of suspension heaving, of wind rustling, of tyres…

User experience lessons from a startup’s demise

"I will never forget the shock of the first week, September 2012: our surveys had indicated big demand coming up…