Opinions, ideas and new thinking
CategoryMats Nilson on the role of the OMTP
Following our 16/08/05 article on Amp’d and Ninja, the OMTP has been in touch to clarify its role in the user experience. Mats Nilson, Managing Director of the OMTP, said: “OMTP do not intend to define one standardised user experience, but rather…
When the experience goes wrong: why can’t we get customer service right?
Ordinarily I would not publish a piece of analysis based on an anecdotal and personal experience – such observations often provide a distorted view of the wider picture – but after an encounter with Vodafone UK’s customer services today, I feel co…
Application Developer Perspective: Part 2: Simplicity
This is the second in a series of posts describing what I see as the primary issues affecting the current user experience.
In my previous article, I indicated that simple payment is one of the keys to a successful product or service. Following o…
Sony Ericsson leverages Sony music relationships with Orange
Sony Ericsson is working with Sony BMG, the record label, to provide Orange with exclusive multimedia content from Sony artist Jamiroquai on its K600i 3G handset. The agreement follows last week’s launch of the W800i ‘Walkman’ phone, when Jamiroq…
Mobile Innovation searches for the soul of mobile devices
Giuliano Maciocci, a UI designer at Mobile Innovation, has published an interesting article entitled: “Back to basics: searching for the soul of modern
mobile devices,” in which he explores the user experience impact of integrating multiple capa…
Amp’d MVNO acquires in-house platform development expertise
Amp’d, the highly publicised US mobile virtual network operator (MVNO), has acquired the platform development division of Ninja, a mobile development company and content publisher which is responsible many of the services Amp’d plans to offer when…
Maxim expands mobile business with Mowave
Maxim, the popular men’s magazine and part of Felix Dennis’ publishing empire, is expanding its mobile offerings in partnership with Mowave. The mobile developer has helped Dennis launch Maxim Mobile in 20 different countries and 10 different lan…
Building a new navigation experience
The concept of expanding the power of a network through peer-to-peer (P2P) interactions has been applied in numerous areas – file sharing, mesh wireless coverage and messaging to name just a few. A company called Mexens is now using this techniqu…