The Belgium subsidiary of insurance company AXA has worked with agency Duval Guillaume to create a multi-platform advertisement for AXA’s home insurance product and accompanying iPhone application.

It will be shown on television in Belgium and starts by showing a house, with a QR code prominently displayed on the door. Users hold up their iPhone to the TV screen to scan the code, which ‘unlocks’ the door and loads a video on the mobile device.

The agency describes it as an opportunity to ‘step into the advertisement’. It engages users by helping them discover the secret ending not shown on TV.

Its success is likely to be limited by the relatively low penetration and understanding of QR code readers, but the underlying concept is strong. The two screens are being used simultaneously to deliver an overall experience: the TV captures the users’ attention and the mobile provides a personal way of exploring the product in more detail.

Marek Pawlowski

Marek Pawlowski is the founder of MEX. Since 1995, he has focused the MEX business on helping digital industries to develop better, more profitable products through improved understanding of user behaviour with mobile devices and wireless networks. MEX is best known for its events, research and consulting, which balance commercial, technical and user insights to define the future of mobile user experience.

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