Jennifer Sukis is working at the intersection of user-centred design and artificial intelligence, leading the creative team for IBM Watson. She talks to MEX founder Marek Pawlowski about when truly cognitive digital experiences may arrive, the challenges of developing dynamic interfaces and the future of conversational interfaces. The discussion includes Jennifer’s path into the world of design, what she looks for when hiring designers for her team at IBM and touches on the potential for quantum computing. Get in touch with feedback and questions @mexfeed on Twitter or email firstname.lastname@example.org.
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On this edition
- Marek Pawlowski, co-host & founder of MEX (@marekpawlowski)
- Jennifer Sukis, Creative Director, IBM Watson
- MEX Jobs Board – who’s hiring in UX, digital and design?
- Our next MEX dining club will be in London on 30th January 2018. Get in touch if you’d like an invite – it’s a relaxed dinner talking about experience design with fellow pioneers.
- IBM Watson
- The original LinkedIn discussion about balancing tactical and long-term strategic design work
- Amazon Alexa, cited by Jennifer as an example of AI brand awareness and trust, but not a true cognitive experience
- Rigsby Design, where Jennifer worked early in her career
- ‘The BBQ and the errant butler’, a MEX user story on Alexa and conversational assistants
- ‘Twas the night before Christmas’, a MEX user story on conversational assistants and dinner parties
- Louisa Heinrich’s MEX/15 talk, in which she refers to the origins of conversational assistants in mythology
- Pet rock
- Jennifer’s article on cognitive experiences and related patent
- Crowdflower for human annotation of learning models
- IBM Quantum Computing
About MEX Design Talk & how to get in touch
The podcast for the MEX community, interviewing UX pioneers, exploring emerging technologies, user behaviour and how to design better digital experiences.
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- Jukedeck, for the artificial intelligence engine which provided the music