Jennifer Sukis is working at the intersection of user-centred design and artificial intelligence, leading the creative team for IBM Watson. She talks to MEX founder Marek Pawlowski about when truly cognitive digital experiences may arrive, the challenges of developing dynamic interfaces and the future of conversational interfaces. The discussion includes Jennifer’s path into the world of design, what she looks for when hiring designers for her team at IBM and touches on the potential for quantum computing. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.

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On this edition

• Marek Pawlowski, co-host & founder of MEX (@marekpawlowski)
• Jennifer Sukis, Creative Director, IBM Watson

Links

• • MEX Jobs Board – who’s hiring in UX, digital and design?
  • Our next MEX dining club will be in London on 30th January 2018. Get in touch if you’d like an invite – it’s a relaxed dinner talking about experience design with fellow pioneers.
  • IBM Watson
  • The original LinkedIn discussion about balancing tactical and long-term strategic design work
  • Amazon Alexa, cited by Jennifer as an example of AI brand awareness and trust, but not a true cognitive experience
  • Rigsby Design, where Jennifer worked early in her career
  • ‘The BBQ and the errant butler’, a MEX user story on Alexa and conversational assistants
  • ‘Twas the night before Christmas’, a MEX user story on conversational assistants and dinner parties
  • Louisa Heinrich’s MEX/15 talk, in which she refers to the origins of conversational assistants in mythology
  • Pet rock
  • Jennifer’s article on cognitive experiences and related patent
  • Crowdflower for human annotation of learning models
  • IBM Quantum Computing

About MEX Design Talk & how to get in touch

The podcast for the MEX community, interviewing UX pioneers, exploring emerging technologies, user behaviour and how to design better digital experiences.

• Archive of previous MEX Design Talk episodes
• Subscribe for future editions by searching ‘MEX Design Talk’ in your favourite podcast player. We’re also on Apple Podcasts, SoundCloud, Stitcher and TuneIn. For the old school, here’s our RSS feed
• If you enjoy MEX Design Talk, please help others discover the podcast by giving us a 5 star rating and a review on Apple Podcasts
• Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
• MEX events
• MEX journal
• MEX Jobs Board

Thanks

• Jukedeck, for the artificial intelligence engine which provided the music