Haslina Dawam from Malaysian operator Celcom will be sharing the inspiring story of how an initiative to enable religious financial contributions through handsets has introduced a whole new group of customers to mobile financial services. This is one of several ground breaking mobile experiences from new markets we’ll be looking at as part of the MEX Manifesto statement on reversing the tide of innovation between ’emerging’ and ‘developed’ economies.
Why did we chose them as a speaker?
We met Haslina last year and were immediately impressed by the innovations she was leading at one of Malaysia’s largest operators. She’s been responsible for the rollout of several new services at Celcom, including mobile instant messaging, and is committed to fostering customer-centred thinking at all levels of the company. When we heard about the success of the mobile financial services project, we knew it was exactly the the right kind of story to illustrate our MEX Manifesto statement in this area.
Mirren Fischer is someone who finds herself at the confluence of some really big challenges:…
Poetry and place...listening and lockdowns... Dan Phillips, who led the Royal College of Art's (RCA)…
Mark Baldino's path to co-founding a Chicago-based design agency wends its way from a degree…
Paul Campbell, a former chief designer at Ford, is now re-imagining the wheelchair at Centaur…
Opening the oven released a cloud of steam. I should have been expecting it. It's…
Jared Ficklin's approach of 'think by making' has led him to produce remarkable digital design…