Usable Products Company has also conducted an in-depth study recording the experience of downloading media content using a wide range of different handsets and operators in the US market. The research, which includes extensive qualitative observations and quantitative data has been hailed as a benchmark in usability testing in the mobile industry.
Asked to describe himself in 160 characters, Scott told us: “Scott Weiss, author of “Handheld Usability,â? leads Usable Products Company. His team studies mobile phone use and designs engaging user interfaces that delight users.”
Scott will participate in the Day Two panel at MEX entitled “Delivering mobile services and building customer trust,” and present an INSIGHT presentation discussing the results of his recent usability studies.