MEX Notes: User Subversion Observations From Blackberry Messenger

  • Observations From Blackberry Messenger – Users Treat Status Updates And Profile Pictures As A Mixture Of Twitter And Tumblr | Mobile Inc – The author describes an interesting example of a frequent user phenomenon: subversion. In this instance, Blackberry Messenger users are taking the basic features of the service, such as status updates and profile pictures, and using them to create threaded conversations augmented with images, going significantly beyond RIM's original intentions for the platform. This subversive behaviour is frequently observed in users, particularly when communicating in groups. The existing style of parlance among the customers will almost always shape the evolution of the service.
Marek Pawlowski

Marek Pawlowski is the founder of MEX. Since 1995, he has focused the MEX business on helping digital industries to develop better, more profitable products through improved understanding of user behaviour with mobile devices and wireless networks. MEX is best known for its events, research and consulting, which balance commercial, technical and user insights to define the future of mobile user experience.

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