In 100 years time, will it be important for your descendants to be able to look back at the digital artefacts from your life in the same form you experienced them? For instance, today I could look back at a letter written by my great, great grandparent and experience both the message (i.e. the content) and the medium (i.e. its physical characteristics) just as they did.

However, even within the relatively short span of my own life, there are already digital artefacts I can no longer experience in the same form as they were created. My first digital communications were sent through the CompuServe network, from a Windows 3.1 PC with a 14.4 Kbs modem. Unlike letters – or other communications embodied in physical form – I never had any control over the preservation of the digital medium.

CompuServe on Windows 3.1, circa 1994 (Image credit: Business Insider)

CompuServe is now gone for ever and there is no way to recreate the experiential elements analogous to the physical characteristics which defined a previous generations’ correspondence: the colour, texture and shape of the paper, the style of handwriting, the postmarks and stamps. Comparable experiences like the process of opening the CompuServe programme, listening to the modem sound, checking to see if a number appeared above the ‘new mail’ icon or reading the messages within the original UI have already been lost to the relentless march of technology.

Should we be doing more to preserve both the medium and message of our digital experiences for future generations? For a historian, would there be a difference between being able to read the correspondence of a public figure within the same interface used to create it, versus simply being able to access the content of that correspondence?

I was prompted to consider these questions by a thought provoking talk from Amy Chang, one of the team organising ‘Moore in Focus‘, an exhibition of the correspondence between Sir Robert and Lisa, Lady Sainsbury and Henry Moore. The talk was given at HotSource, the monthly Norwich-based Meetup, and the free exhibition is at the Sainsbury Centre for Visual Arts at the University of East Anglia in Norwich until 20th July 2014.

Amy talked about the importance of being able to exhibit the original letters and postcards which comprised this correspondence. The curators had access to the Sainsbury archive and were then able to work with the Henry Moore Foundation to request the corresponding letters, giving a complete picture of the role these items played in a lifelong friendship between the Sainsburys and Moore.

Amy then asked us to consider how the rise of digital communication could affect exhibitions like this in the future. She raised questions about whether the speed, convenience and increased volume of communication is changing the nature of correspondence itself, but also about the preservation of those exchanges.

It is an area we’ve explored through various MEX activities in the past:

  • In 2011, a MEX creative session facilitated by Mikko-Pekka Hanski looked at new forms of creative expression using mobile technology. One of the ideas they came up with was the notion of using data from sensors (e.g. the GPS, accelerometers and light level monitors found in most phones) to gradually apply ageing effects to digital photos. Each time you dropped your phone or travelled on a long journey, the software might make a subtle change to certain photos, mimicking the way a treasured photo in your wallet might pick up a patina of creases, marks and light exposure over time.
  • More recently, in March 2014, James Haliburton highlighted how our awareness of communication is decreasing, saying: “Human awareness of communication is reducing in two ways. Firstly, awareness of representation, e.g. service platforms like Twitter can subtly adjust the way in which our communications are delivered. Also, as the quantity of communication grows, awareness of its occurrence is reduced: machines may be talking without our knowledge.”
  • There have also been a number of MEX talks and creative sessions looking at how communication may change as we start to use digital networks to converse with machines, as well as other humans. In the future, will the exchanges between a public figure and a digital assistant like Google’s Now, Apple’s Siri or Microsoft’s Cortana, be part of the public record, just as letters and diaries are today?

I’d be interested to hear your thoughts on this. What were the first digital communications you sent and what device did you use? Could you still access them today? Are you doing anything currently to preserve digital artefacts for the future?

Marek Pawlowski

Marek Pawlowski is the founder of MEX. Since 1995, he has focused the MEX business on helping digital industries to develop better, more profitable products through improved understanding of user behaviour with mobile devices and wireless networks. MEX is best known for its events, research and consulting, which balance commercial, technical and user insights to define the future of mobile user experience.

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