Customers in the US paying more than USD 300 for their handset are the most likely to be satisfied with their purchase according to data from M:Metrics. PMN asked M:Metrics to rank handset satisfaction on a 10 point scale according to the price paid by the customer. The graph below shows the percentage of customers awarding the 3 highest satisfaction ratings across various price categories. Interestingly, those given free handsets were the least satisfied of all – there’s no pleasing some people! Source: M:Metrics
For more PMN Stat Spots, download our special PDF.
Mirren Fischer is someone who finds herself at the confluence of some really big challenges:…
Poetry and place...listening and lockdowns... Dan Phillips, who led the Royal College of Art's (RCA)…
Mark Baldino's path to co-founding a Chicago-based design agency wends its way from a degree…
Paul Campbell, a former chief designer at Ford, is now re-imagining the wheelchair at Centaur…
Opening the oven released a cloud of steam. I should have been expecting it. It's…
Jared Ficklin's approach of 'think by making' has led him to produce remarkable digital design…
View Comments