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How to successfully commission user experience projects
The hundreds of case studies I’ve seen presented throughout 12 years of our MEX conferences have taught me an important lesson: the fate of user experience projects is often sealed in the way they are commissioned.
There are four common mistake…
Welcoming Tribal Worldwide as a MEX/16 patron
I’m delighted to welcome a new MEX/16 patron, Tribal Worldwide, as a supporter of our event on 12th/13th October in London.
Jonathan Lovatt-Young, Tribal’s Head of Service and Experience Design, will also give a talk at MEX/16 on strategies…
Acquisitions & long-term growth strategies for design agencies
(Update September 2018: I’m gradually appending M&A transactions since this article was published, listed as comments at the bottom of the page. There have been at least 19 in the 36 months since first publication – feel free to add your own in th…