customer research
TagDesign Talk 63. Research focus; Lada Gorlenko, Director of Experience Research, Smartsheet
In-depth user research has been a touchstone throughout Lada Gorlenko’s fascinating career. She talks to MEX founder Marek Pawlowski about..
User story: iPads and heirlooms
They were seated close to each other around an old, circular wooden table at the back of the café. Two ladies with grey heads craning the..