user research

Interaction unintended

Opening the oven released a cloud of steam. I should have been expecting it. It's hardly the first time I've…

6 years ago

In praise of imperfect phones

My old Moto Z2 Play has seen better days. The glass has a little spiderweb of fine cracks around the…

6 years ago

Design Talk 73. Post-pandemic strategy; Samar Héchaimé, co-founder, Agora Envisioning

Samar Héchaimé joins MEX founder Marek Pawlowski for a special discussion - recorded with a live web audience - exploring…

6 years ago

MEX Live: Samar Héchaimé talks post-pandemic design strategy with Marek Pawlowski

On the show Samar Héchaimé, Co-founder, Agora Envisioning (@shechaime) Marek Pawlowski, podcast host & founder, MEX (@marekpawlowski) Recorded 6th May…

6 years ago

3 guests, 3 principles and 3 stories about the role of user-centred design

Every couple of weeks for the last few years, I've been lucky enough to sit down with someone who has…

6 years ago

Design Talk 71. Heart of the home; Ashton Snook, Head of Design, Hive

Ashton Snook joins MEX founder Marek Pawlowski to share how Hive is approaching the complex, multi-touchpoint challenge of delivering good…

7 years ago

Design Talk 69. Robot relations; Ben Scott-Robinson, co-founder, Small Robot Company

Ben Scott-Robinson is designing the next generation of robot relations. Small Robot Company, the start-up he co-founded, must solve both…

7 years ago

User story: the time travelling courier

"I'm really sorry, but it won't let you sign for another thirty seconds." The delivery driver on my doorstep looked…

7 years ago