DoCoMo’s plan for customer experience

15 years ago

DoCoMo has just announced its eloquently titled 'Medium Term Vision 2015'. It sets out a clear commitment towards becoming a…

Missing SMS, identity and iMessage

15 years ago

Twice in the last week I failed to receive text messages. The cause: Apple's iMessage. I activated iMessage when upgrading…

Product versus product experience

15 years ago

After the spin of product launches comes the customer reality. Here's the Phones4u shopfront on Oxford Street in London. The…

Multi-touchpoint priorities drive Sony to purchase Ericsson stake

15 years ago

Ten years ago, in 2001, Sony and Ericsson formed their joint venture. However, in that time, Sony Ericsson has failed…

Sustainable mobility through mobile technology

15 years ago

A team comprising design agency Lunar, university researchers at Wuppertal in Germany and sustainable living initiative Green City has created…

Meet the speakers: Jo Rabin

15 years ago

Jo has led numerous Pathway teams at MEX, guiding his groups to the creation of new ideas and advancing the…

Meet the speakers: Ben Medlock

15 years ago

Ben's team developed the popular SwiftKey application for Android, using A.I. to improve the experience of typing on mobile devices.…

Meet the speakers: Alyson Webb

15 years ago

Alyson Webb is a partner at Frankly, Green + Webb, helping cultural organisations experiment with mobile, designing experiences that help…

Meet the speakers: Andrew Muir Wood

15 years ago

Andrew Muir Wood is a user experience planner at Plan Strategic in London. Previously he completed a PhD at the…

Meet the speakers: Lindsey Green

15 years ago

Lindsey Green is a partner at Frankly, Green + Webb, working with cultural and historic organisations, helping them to use…