Meet the speakers: Haslina Dawam, Celcom Malaysia
Haslina Dawam, General Manager, Messaging & Support, Celcom Malaysia
Haslina Dawam from Malaysian operator Celcom will be sharing th..
Meet the speakers: Priya Prakash, Flirtomatic
Priya Prakash, Head of Products, Flirtomatic
Priya Prakash is responsible for the customer experience of Flirtomatic’s hugely successfu..
Changing the economics of mobile user experience
I am a passionate believer the mobile telecoms industry should be working towards a world in which every user feels as if their mobile exp..
Mobile touch is in its infancy
Last week at MWC I met with a wealth of companies doing pioneering work in mobile user experience. There’s a lot of ground to cover, so I..
Palm provides a case study in user experience strategy
Palm, which launched a new flagship device and platform earlier this month, is a company staring at the very real possibility of extin..
Touchscreens no substitute for good user experience
Data kindly sourced from ChangeWave
The chart above, generated from data produced by two ChangeWave surveys (iPhone survey here, Blac..
Why mobile is about more than just phones
It’s that time of year when there are a huge number of predictions for the future floating around. Between them, the pundits have undou..
The real G1 experience and what the industry can learn
It took 18 hours and 4 phone calls to technical support for me to activate my G1 in the UK. However, once the device was finally working,..