Categories: Insight

BT returns as MVNO

British Telecom has returned to the UK mobile telephony market as a virtual network operator (MVNO). The former parent of mmO2 will buy network capacity from its newly independent subsidary and target users of its BT.com portal with flexible tariff options.

Users will be provided with tariff suggestions based on the number of minutes they plan to spend calling landlines and mobiles each month and how many text messages they anticipate sending. The service will be called BT Mobile Sense.

Pierre Danon, chief executive officer of BT Retail, said: “Mobile Sense is not a mass-market offering, but it does represent a practical and low-risk first step into the consumer mobile space. I have said previously that we would not enter the consumer mobile sector unless we had something which brought a new dimension to this already competitive market. With this product, we have a unique proposition that gives our online customers complete control over what they are charged, even allowing them to change their pricing packages every month if necessary. Mobile Sense from BT is a perfect fit within our strategy. It aims to deliver what the customer wants and is centred around our website bt.com, through which we are encouraging more and more transactions to be made online. This is an opportunity with high-potential for BT, from which we are expecting to generate the majority of the targeted GBP 44 million of consumer and other new mobility revenues by 2004/05.”

Marek Pawlowski

Marek Pawlowski is the founder of MEX. Since 1995, he has focused the MEX business on helping digital industries to develop better, more profitable products through improved understanding of user behaviour with mobile devices and wireless networks. MEX is best known for its events, research and consulting, which balance commercial, technical and user insights to define the future of mobile user experience.

Share
Published by
Marek Pawlowski

Recent Posts

Design Talk 80. Digitally sustainable; Mirren Fischer, Founder, Brilliant Product Design

Mirren Fischer is someone who finds herself at the confluence of some really big challenges:…

5 years ago

Design Talk 79. Our future towns; Dan Phillips, Royal College of Art

Poetry and place...listening and lockdowns... Dan Phillips, who led the Royal College of Art's (RCA)…

5 years ago

Design Talk 78. Mark Baldino, co-founder, Fuzzy Math

Mark Baldino's path to co-founding a Chicago-based design agency wends its way from a degree…

5 years ago

Design Talk 77. Paul Campbell, Chief Product Officer, Centaur Robotics

Paul Campbell, a former chief designer at Ford, is now re-imagining the wheelchair at Centaur…

6 years ago

Interaction unintended

Opening the oven released a cloud of steam. I should have been expecting it. It's…

6 years ago

Design Talk 76. Placeful computing; Jared Ficklin, Chief Creative Technologist & founding partner, argodesign

Jared Ficklin's approach of 'think by making' has led him to produce remarkable digital design…

6 years ago