Opinions, ideas and new thinking
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Festive failings reveal cracks in multi-channel retail UX
There was a sense of desperation creeping in. I’d started ignoring those seemingly innocent and yet surprisingly consequential ‘Tick here if you’d prefer not to receive…’ boxes, simply because they were too small and awkward to navigate. By the …
Antisocial technology
Terminal C at Newark Airport is home to one of the least sociable deployments of technology I’ve come across. Pairs of vertically mounted iPads bisect almost every table at the cafés, bars and restaurants which line the concourse. The result is a …
5 point plan for using artificial limitations to improve experience design
Which assumptions have become the static furniture of your brain’s design studio?
Smartphones, perhaps? When was the last time you imagined an experience which didn’t involve the presence of a smartphone?
What about a visual interface? How many …
Smartphones moved by machines
Now that Sharp is controlled by Foxconn – the company which quietly makes many of the world’s smartphones – it has taken a logical next step: combining Foxconn’s economies of scale with Sharp’s brand recognition to re-enter the high-end smartphone…
5 hallmarks of strategic vs tactical UX projects
Describing user experience projects as ‘strategic’ versus ‘tactical’ is sometimes seen as interchangeable with ‘good’ versus ‘bad’. It is over-simplification to assume that strategic work is more valid than tactical, but the ability to categorise …
Experience design projected free of the frame
Display size governs the physical form factor of mobile devices and, by extension, determines the user experience. If the display could be freed from the confines of the physical frame – typically a rectangular canvas like a smartphone or tablet -…
Google’s wandering, inevitable path to ambient augmentation
Would you like to explore a tangent? It concerns chickens, antiques and the future of ambient augmentation.
About twice a week I like to buy eggs from a local farm. It is a walk of a few miles, along a country road at first and then across fields…
Blackberry, Psion, Nokia & styli at #MWC17: nostalgia hasn’t felt this good for a while
Novel concepts were not absent from Mobile World Congress 2017, but the honeyed lamplight of nostalgia proved the stronger lure for journalists:
- Alcatel TCL launched the Blackberry-branded KeyOne with a physical keyboard
- HMD anchored its r…