Pathway #2: Multi-screens from a single device
CategoryThe experience, the whole experience & nothing but the experience
I was walking through my village the other day and spotted this sign taped to the inside of a neighbour’s front door. It read: ‘Parcel courier – please ring bell and wait (elderly lady – bit slow)’.
Think about that. Think about the whole chai…
Moto 360 impressions & thoughts on smartwatches’ poor retail experience
The Moto 360 feels disappointing. The screen is more pixelated than I expected and the materials lack the weight and solidity to suggest quality. It’s not bad, and it’s probably the best feeling smartwatch on the market today, but that’s more a re…
User story: typing tablets & coffee house friends
Her computer, a Microsoft Surface, was the least colourful thing about her. She wore blue jeans, a bright turquoise sweater, luminous pink plastic wrist band and a deep purple neck warmer. I’d say she was 24 years old.
Sitting at the narrow wo…
Robots & digital actors as the new frontier for experience design
Is a new category of digital products emerging, defined by their ability to create physical change in the world, as opposed to the purely virtual outcomes we currently associate with digital experiences?
There are many products which fit this d…
User story: the airport & the lipstick charger
It was a white Samsung Galaxy S4 and she held it in both hands, typing with her thumbs. Her friend, sitting across the lunch table, talked non-stop, but nothing caused the Galaxy user to raise her eyes from the glowing rectangular touchscreen.
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Designing for the intensity of the future
At the frontier of digital, the industry is poised to ask a new question of its users: how do you expect technology to behave when it no longer requires your direct control and is all around you?
T…
Retail user experience & permission to browse
I was early for a meeting and found myself on a London street full of homeware showrooms. I’ll admit my intentions were spurious: this was an exercise in killing time and perhaps getting a sense of what passes for ‘hip’ in the world of interiors …
User story: the pensioner and her sports
The bus goes once in the morning and once in the evening, winding its way through the country lanes to the local market town. From there, you walk across the square, past the War Memorial, and pick up the connecting bus for another hour’s jour…