NFC and user experience at point-of-sale

Our series of Brunel picks continues, with a video selected by Michael Stanley. Each of the Brunel designers taking part at MEX on 4th/5th May 2011 is contributing ideas to help stimulate new thinking around the MEX Pathways. At the event, the designers will help the Pathway teams to think creatively and visualise their ideas.

Stanley explained why he chose this video: “I remember seeing this a few weeks ago and found it more interesting than a polished promotional video. It shows exactly how easy the system is to use.

“I’ve become really interested in NFC technology and when Nokia stated all their 2011 smartphones would be NFC-enabled, I thought this would be the future of money (although I realise they may have retreated from this with the New E6 & X7 not appearing to feature the NFC chip).

“I know there have been previous attempts to find ways to pay with your mobile before, with the iPhone 3GS and Visa, as well as various other companies. Apple are working with Benjamin Vigier as part of their future e-commerce plans.

I see the mobile becoming an inclusive tool when you are shopping, hence my major project [Stanley is working on a smartphone application to make sustainability information available at the point of purchase]. As we know, a smartphone is much more than a communication device and if it ultimately becomes your new wallet it becomes intrinsic in the shopping experience. I guess my point being, the expression ‘Plastic is a girl’s best friend’ may well become, ‘A smartphone is a girl’s best friend’!”

Marek Pawlowski

Marek Pawlowski is the founder of MEX. Since 1995, he has focused the MEX business on helping digital industries to develop better, more profitable products through improved understanding of user behaviour with mobile devices and wireless networks. MEX is best known for its events, research and consulting, which balance commercial, technical and user insights to define the future of mobile user experience.

Recent Posts

Design Talk 80. Digitally sustainable; Mirren Fischer, Founder, Brilliant Product Design

Mirren Fischer is someone who finds herself at the confluence of some really big challenges:…

5 years ago

Design Talk 79. Our future towns; Dan Phillips, Royal College of Art

Poetry and place...listening and lockdowns... Dan Phillips, who led the Royal College of Art's (RCA)…

5 years ago

Design Talk 78. Mark Baldino, co-founder, Fuzzy Math

Mark Baldino's path to co-founding a Chicago-based design agency wends its way from a degree…

5 years ago

Design Talk 77. Paul Campbell, Chief Product Officer, Centaur Robotics

Paul Campbell, a former chief designer at Ford, is now re-imagining the wheelchair at Centaur…

6 years ago

Interaction unintended

Opening the oven released a cloud of steam. I should have been expecting it. It's…

6 years ago

Design Talk 76. Placeful computing; Jared Ficklin, Chief Creative Technologist & founding partner, argodesign

Jared Ficklin's approach of 'think by making' has led him to produce remarkable digital design…

6 years ago