Design Talk 71. Heart of the home; Ashton Snook, Head of Design, Hive
Ashton Snook joins MEX founder Marek Pawlowski to share how Hive is approaching the complex, multi-touchpoint challenge of delivering good customer experience for its smart home products. Ashton talks about the user research and product design asp…
Design Talk 70. Kwame Nyanning, Chief Experience Officer, Arrival
Kwame Nyanning discusses the challenge of creating the experience office at Arrival, a technology company working on next generation electric vehicles, which hit the headlines earlier this year with an EUR 100m funding round from Hyundai and Kia. …
Design Talk 69. Robot relations; Ben Scott-Robinson, co-founder, Small Robot Company
Ben Scott-Robinson is designing the next generation of robot relations. Small Robot Company, the start-up he co-founded, must solve both the technical challenge of deploying rugged, autonomous robots on farms and the nuanced complexities of servin…
Design Talk 68. The future is in the air; Mark Rolston, co-founder, argodesign
Mark Rolston is working on the future, from mixed reality delivered via digital eyewear for the likes of Magic Leap, to experimental projects exploring how projected interfaces might materialise in the physical world. Mark talks to MEX founder Mar…
Beyond the rectangle: charting progress towards next generation UIs
The majority of digital interfaces will eventually break free of rectangular frames. The prison walls are coming down. We’re not there yet, at least not for most people, but soon. Soon enough that those desiring a stake in this future should be pl…
Design Talk 67. Agency foundations; Tom Wood, co-founder, Foolproof
Tom Wood, co-founder of Foolproof, joins Marek Pawlowski to talk about what it takes to build a user-centred design agency, from the initial inspiration 17 years ago during his time as Head of Advertising at Virgin Money, to setting a course for t…
Design Talk 66. Multi-touchpoint revisited; Jason DaPonte, Strategy Principal, ustwo
Jason DaPonte has been at the cutting edge of digital experience design since the late 90s and shares some of the insights gained along the way with MEX founder Marek Pawlowski. They talk about Jason’s current strategy role at design agency ustwo,…
User story: the time travelling courier
“I’m really sorry, but it won’t let you sign for another thirty seconds.”
The delivery driver on my doorstep looked apologetically at me, then accusingly at the rugged little plastic computer in his hand. His use of the pronoun ‘it’ spoke volum…