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MEX15: Under the skin of user experience | 24th – 25th March 2015
On 24th – 25th March, 100 of the brightest strategic thinkers & skilled practitioners convene in London for the 15th edition of MEX.
Our theme is ‘Under the skin of user experience’ – literally – as we seek to illuminate the new design challeng…
Connecting via an A4 printed page of explanation
How does one arrive at a situation where connecting to Wifi requires an A4 page of explanation, printed on dead trees?
No matter how well meaning an organisation, it is dangerously easy to fall into a trap of addressing symptoms rather than roo…