omnichannel
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Festive failings reveal cracks in multi-channel retail UX
There was a sense of desperation creeping in. I’d started ignoring those seemingly innocent and yet surprisingly consequential ‘Tick here ..
Video: Toni Laturi’s #mexsession on multi-touchpoint UX for sports fans
Building multi-touchpoint experiences which unfold across several screens – from TVs to smartphones – challenges designers to think about ..