strategy

5 hallmarks of strategic vs tactical UX projects

Describing user experience projects as ‘strategic’ versus ‘tactical’ is sometimes seen as interchangeable with ‘good’ versus ‘bad’. It is over-simplification…

9 years ago

How to successfully commission user experience projects

The hundreds of case studies I've seen presented throughout 12 years of our MEX conferences have taught me an important lesson:…

10 years ago

Examples of path dependence and where it might lead for smartphones

50 Things That Made The Modern Economy is a BBC World Service podcast.  In short snippets of 9 minutes, Tim…

10 years ago

How to choose scalable customer experience metrics

Part of a new MEX series highlighting compelling case studies which catch our eye. Follow @mexfeed or by signing-up for the weekly email newsletter. Our case study…

10 years ago

Sennep’s playful exploration of digital design materials

Part of a new MEX series highlighting compelling case studies which catch our eye.  Follow @mexfeed or by signing-up for the weekly email newsletter. Seeds is where…

10 years ago

Design Talk 27. Alex Genov, Head of UX Research, Zappos

Alex Genov, head of UX Research at Zappos, talks to Marek Pawlowski, founder of MEX, about designing retail experiences, understanding users…

10 years ago

£3m to fund early stage design innovation

Design Foundations is a funding programme offering £3m to support early stage investment in design. Announced at a London event on 17th January 2017,…

10 years ago

User story: all change on the train

It's a grey, chilly morning the week before Christmas. I'm walking through the ticket barriers to board the London train…

10 years ago