Anna Bäck has seen user-centred design from all angles: spending time as managing director of a small specialist agency, playing…
Part of a new MEX series highlighting compelling case studies which catch our eye. Follow @mexfeed or by signing-up for the weekly email newsletter. Using design language…
Alex Genov, head of UX Research at Zappos, talks to Marek Pawlowski, founder of MEX, about designing retail experiences, understanding users…
This episodes explores how trust can be created in digital UX through visual, interaction and service design techniques.  Richard Lewis, Head of…
Transposing the intangible and very human notion of trust into the rigid world of digital products presents an especially difficult challenge for experience…