user insight

Design Talk 65. Well travelled; Gavin Edwards, Director of Product Design & Research, Skyscanner

Gavin Edwards directs product design and research for Skyscanner, a travel search platform serving 90 million users a month. He…

7 years ago

Courage and user research

If you believe, as I do, that the most meaningful advances in technology start from extraordinary human insight, is there…

9 years ago

How to choose scalable customer experience metrics

Part of a new MEX series highlighting compelling case studies which catch our eye. Follow @mexfeed or by signing-up for the weekly email newsletter. Our case study…

10 years ago

User research. What next?

This is part of a series of provocations to fuel discussions at the MEX/16 conference.  Follow @mexfeed for more, join the debate at #mexdesign16 or by posting your comment…

10 years ago

Spectacles as a gateway to novel visual conversations

Who would pay $130 to adorn their face with plastic spectacles of questionable aesthetic merit, capable of recording a mere…

10 years ago