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Case studies

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Yibu toy concept shows power of design intersections

Part of a new MEX series highlighting compelling case studies which catch our eye. Follow @mexfeed or by signing-up for the weekly email newsletter.

Yibu, a FrogLabs project, is a multi-touchpoint experience which combines five wooden toys, sensors and an iPad into a game played out in physical space.

“The initial point of the project was how do we transform sensors into something playful. Normally we look at sensors as something which give you numbers or graphs. In order to make it under…

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How to choose scalable customer experience metrics

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How to choose scalable customer experience metrics

Part of a new MEX series highlighting compelling case studies which catch our eye. Follow @mexfeed or by signing-up for the weekly email newsletter.

Our case study of the week is this long-form article from Ericsson’s research team, offering a blueprint for scaling customer experience measurement to massive networks while retaining individual-level detail.

This is a macro challenge in the world of experience design, as large companies struggle to balance the depth of insight from small …

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Sennep’s playful exploration of digital design materials

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Sennep’s playful exploration of digital design materials

Part of a new MEX series highlighting compelling case studies which catch our eye.  Follow @mexfeed or by signing-up for the weekly email newsletter.

Seeds is where design agency Sennep experiments with digital materials, from animated typography to playful exercises in motion graphics.  They’re beautiful and engaging, as well as providing insight into the creative team’s thinking.

Each Seed is available for publication exploration. In some, there is a direct and obvious link with subse…

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Planning for the intensity of empathy in user research

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Planning for the intensity of empathy in user research

Part of a new MEX series highlighting compelling case studies which catch our eye.  Follow MEX @mexfeed or by signing-up for the weekly email newsletter.

Benjamin Earl Evans‘ ‘How to avoid UX burnout‘ is a departure from our recent case study picks, focusing not so much on the tangible results of a project, but rather how creating those results affected the practitioner.

Evans’ establishes early on that he regards ‘burnout’ as being distinct from ‘creative block’. I am inclined to agre…

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Living in the machine to hone IoT design skills

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Living in the machine to hone IoT design skills

Part of a new MEX series highlighting compelling case studies which catch our eye.  Follow MEX @mexfeed or by signing-up for the weekly email newsletter.

Alloy’s case study of internal efforts to improve internet of things (IoT) design skills is thorough and rich with insight.  Their motivation was two-fold:

  1. Better understanding of IoT, a theme of emerging client demand
  2. Testing a theory about the need to live and breath their digital materials to refine their own processes

In th…

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Pin badge with a multi-touchpoint design approach

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Pin badge with a multi-touchpoint design approach

Part of a new MEX series highlighting compelling case studies which catch our eye.  Follow MEX @mexfeed or by signing-up for the weekly email newsletter.

Pins Collective is a $69 wearable digital badge which can be personalised to display different images.

Quite apart from being a rather lovely product, it caught my attention as a case study example of multi-touchpoint experience design, a subject close to the heart of the MEX community for many years.  This evolving practice is charact…

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