Design Talk 70. Kwame Nyanning, Chief Experience Officer, Arrival


Kwame Nyanning discusses the challenge of creating the experience office at Arrival, a technology company working on next generation electric vehicles, which hit the headlines earlier this year with an EUR 100m funding round from Hyundai and Kia. With an initial order of 10,000 vehicles from UPS (also an investor in the company), Kwame explains the complexity of experience design when it spans the multiple touchpoints of commercial vehicle deployment. His conversation with MEX founder Marek Pawlowski goes on to explore the potential societal impact of these vehicles, the scale of Arrival’s long-term vision and the nuances of his role as a chief experience officer in this design-led organisation. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.

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On this edition

"There's a better way to do nearly everything. Why not start now? Start developing those tools to make the world a better place."  Kwame Nyanning, Chief Experience Officer, Arrival  Episode 70, MEX Design Talk podcast

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"We're pushing for a rethink in the way these products are conceived and manufactured, so that instead of creating cars we're creating devices on wheels."  Kwame Nyanning, Chief Experience Officer, Arrival  Episode 70, MEX Design Talk podcast

About MEX Design Talk & how to get in touch

The podcast for the MEX community, interviewing UX pioneers, exploring emerging technologies, user behaviour and how to design better digital experiences.

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  • Jukedeck, for the artificial intelligence engine which provided the music

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