• Verizon to eliminate unlimited data plans – Following AT&T's earlier move, Verizon is the latest US operator to introduce a 2 Gb data cap in place of previously 'unlimited' tariffs and start per Gb charging for customers who exceed these limits. We've been looking at this issue in MEX Pathway #1 for some time now, exploring the impact of data caps and metered pricing on user experience design. Put simply, in the age of network austerity, all service providers need to design experiences which are 'gentle on the network'. Remember, more bytes doesn't mean better experience – good UX practice combines technical and visual design skills to minimise network traffic. Indeed, operators would do well to incentivise those developers who create the most efficient services. Which operator will be the first to offer favourable revenue share terms to developers who meet certain network efficiency targets, without compromising UX?
Marek Pawlowski

Marek Pawlowski is the founder of MEX. Since 1995, he has focused the MEX business on helping digital industries to develop better, more profitable products through improved understanding of user behaviour with mobile devices and wireless networks. MEX is best known for its events, research and consulting, which balance commercial, technical and user insights to define the future of mobile user experience.

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