Microsoft’s multi-touchpoint machine starts to move
Theoretically, of course, Microsoft should be well placed to embrace and lead the next generation of multi-touchpoint digital experiences…
Showing users how they shaped an outcome
I opened up Google Drive this morning and there it was: a little pop-up telling me the ‘Incoming’ menu item had been changed to ‘Shared wi..
Video: Markus Hohl’s #mexsession on changing customer experience at scale for a big network operator
Successful and sustained user-centred innovation is a challenge even in small scale projects, but all the mo..
- Opinions, ideas and new thinking
- Pathway #2: Multi-screens from a single device
- Pathway #6: Thinking outside the slate
The demise of smarter rectangles
When a man like Sundar Pichai, responsible for the platform powering the majority of the world’s mobile devices, speaks up, one does well ..
Meet the #mex15 speaker: Jonathan Mitchener
Jonathan continually surprises with his insights into the link between understanding user behaviour and d..
- MEX Sessions
- MEX14
- Opinions, ideas and new thinking
- Pathway #16: Speed
- Pathway #17. Insight
- Pathway #1: Network efficient UX design
Video: Giles Colborne’s #mexsession on illusions of efficiency in UX
Giles Colborne’s March 2014 talk at MEX challenges preconceived notions about time and efficiency. Drawing ..
Meet the #mex15 speaker: Rory Southworth
Rory’s skill lies in mastering complex processes from the cutting edge of user research and translating ..
Meet the #mex15 speaker: Patrizia Bertini
Patrizia is one of the few facilitators we’ve come across who challenges participants not just with new..