Meet the speakers: Jason Mills
Jason comes to MEX from the world of broadcasting, intrigued by the challenges and opportunities of using mobile devices in his industry. He is a TV and digital journalist with 20 years experience. He’s worked with some of the biggest names in…
Meet the speakers: Ben Scott-Robinson
Ben Scott-Robinson brings huge creative energy to MEX. After winning the very first MEX Innovator of the Year Award in 2008, he has returned on several occasions, each time challenging people to think differently about the future of mobile exp…
Meet the speakers: Nicholas Wheeler
We invited Nicholas to MEX because of his vast strategic experience in driving the evolution of media formats, which will help provoke new ideas in MEX Pathway #2. Nicholas has had a transmedia career working in newspapers, radio, television a…
Call for MEX Market Pulse speakers: the cutting edge of mobile UX
Today we’re opening submissions for the final speaker and facilitator places on the MEX programme: the MEX Market Pulse sessions.
This is an opportunity for practitioners riding the very edge of the mobile user experience wave to present at the…
DoCoMo’s plan for customer experience
DoCoMo has just announced its eloquently titled ‘Medium Term Vision 2015‘. It sets out a clear commitment towards becoming a vertically integrated service provider, offering complete customer experiences in several areas, from media and banking t…
Missing SMS, identity and iMessage
Twice in the last week I failed to receive text messages. The cause: Apple’s iMessage. I activated iMessage when upgrading my 3GS to iOS 5. In doing so, Apple took note of my mobile number and now, if another iMessage user tries to text me on t…
Product versus product experience
After the spin of product launches comes the customer reality. Here’s the Phones4u shopfront on Oxford Street in London. The iPhone is most prominent and, as it always has, relies on a simple shot of the product doing something. The product i…
Multi-touchpoint priorities drive Sony to purchase Ericsson stake
Ten years ago, in 2001, Sony and Ericsson formed their joint venture. However, in that time, Sony Ericsson has failed to capitalise on a unique opportunity: the chance to achieve an early lead in multi-touchpoint experiences by integrating its mo…